For all orders received after 24 November, we grant an extended right of cancellation until 14 January 2024 (on time shipping is fine). Within germany you can use our returns portal for the return shipment.
If you order and pay by 1 pm, we will ship items in stock on the same day from Monday to Friday!
To make sure a package within Germany arrives in time for 24 December, we recommend ordering no later than 1 pm on Wednesday 20 December 2023.
Please note that we only ship after we have received payment. If you pay by bank transfer, the payment must be received by the specified time.
Shipments to destinations outside of Germany will take longer and should be ordered much sooner.
Please plan for longer parcel delivery times this year as well! Our shipping service provider DHL informs that due to high parcel volumes there may be delays in delivery in some cases.