Something does not fit or you don't like it? No problem! After receiving the shipment, you have 14 days to check the ordered goods at home. If you are not satisfied, you can return your entire order or individual items and you will be refunded your money.

clean & unused
with all labels
in undamaged original packaging

Return within Germany:

You can create a free return shipping label in our DHL returns portal …

Create shipping label

Return outside Germany:

The return shipment is made individually and at your own expense to …

Ice Expression
Hartigstr. 1
01127 Dresden

Please include the fulfilled withdrawal form with your return so that we can process your order quickly!

You can return items from different orders together in one return package.


Unfortunately, a direct exchange of an item or an accounting is not possible. Please place a new order if you need a different size or color. Thank you very much!